Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is a comprehensive ERP system. It connects teams across finance, sales, service, and operations on a single platform. It offers different types of license including on-premises and subscription-based licenses. You can get support for 25 languages and extend the solution by using Microsoft Power Apps and Power Automate.
This ERP system helps you to centralise your business data in a central platform that enables you to generate accurate insight into your real-time reports and analytics. A cloud-driven business solution empowers your staff to work anytime anywhere to increase productivity.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is a salesforce solution for you to boost sales productivity. It is the right tool for modernizing your sales process, automating your salesforce, and increasing revenue with real-time analytics of historical data and predictive information.
Microsoft Dynamics 365 Cusotmer Service
Microsoft Dynamics 365 Customer Service provides agents with all the resources they need to deliver fast and effective customer service in a call centre. It supports the omnichannel including a robust portal for self-service and peer-to-peer community support and a contact center. With this customer service system, agents can track customer issues and all interactions, create and schedule services, and track service levels through service level agreements (SLAs) on a single platform. By using Microsoft Dynamics 365 Customer Service, agents can quickly engage customers and address their questions and problems.
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service equips your field service center and technicians to provide end-to-end service to your customers. With this field service management software, you can manage the service contracts and service level agreements, create work orders, optimize schedules, and manage inventory and parts on mobile devices.
Microsoft Dynamics 365 Customer Insights
Microsoft Dynamics 365 Customer Insights is a powerful tool for marketing professionals to turn prospects into business opportunities. They can efficiently plan, promote and manage on-line, off-line and digital marketing events. With the drag-and-drop journey designer, marketers can create an automated, multichannel campaign for their target group of customers that helps marketing professionals to organize and publicize events easily. They can create graphical email messages and online content with drag-and-drop design tools, generate an online portal for attendees to review the event information and register online, then integrate it into their marketing email, create surveys to gather actionable feedback from customers, track campaigns, and analyze result quickly with real-time dashboards and reports.